Refund Policy
Last updated: September 22, 2026
Our products are digital templates delivered instantly after payment. Because a template can be copied as soon as the remix link is opened, all sales are generally final. We still want every buyer to be happy, so we offer refunds in the cases below.
When you can get a refund
You can request a full refund within 14 days of purchase if the template does not work as described on the product page, if the remix link does not work and we cannot fix it within 3 business days, or if you were charged twice for the same product.
When we can't offer a refund
We don't offer refunds if you changed your mind after opening the remix link, if you bought the wrong product by mistake after using it, or for costs of your Framer subscription or site plan, which are paid to Framer and not to us.
How to request a refund
Email zakrzewskipuregraph@gmail.com with your order number and a short description of the problem. We reply within 2 business days. Approved refunds are issued through Lemon Squeezy to your original payment method, usually within 5 to 10 business days.
Your statutory rights
If you are a consumer in the EU, you agree at checkout that delivery of digital content starts immediately, which ends the 14-day right of withdrawal once the content is supplied. This does not affect your rights if the product is faulty or not as described.